The University Hospital Aachen is the first German hospital, which established a Call Center. After health personnel was trained as Call Center Agent in co-operation with the chamber of commerce and industry (IHK Aachen) the Call Center started up in 2001. The Call Center is available 24 hours a day on 365 days a year.

The Agents answer your questions fast and reliably or connect you with the appropriate dialog partner. We would be pleased to implement projects for you (e.g. an inquiry about customer satisfaction).

For preliminary information please contact the director of the Economic Center: Mr. Ulrich Fleitmann.

The Call Center looks forward to your call:

Team leader: Christoph Kamps
Telephone: + 49 241 80-84444 or + 49 241 80 0
Fax: + 49 241 80-82460
E-mail: info@ukaachen.de