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Medical emergency - What to do?

IN LIFE-THREATENING EMERGENCIES, CALL 112!

If adults or children suddenly fall ill, have an accident, if there is a fire or generally people are in danger, please call the emergency services / emergency on the phone number 112.

Important: Keep calm and give the following information to the emergency services:

1. Where did it happen?
2. What happened?
3. How many people are affected?
4. 
What type of injury or disease is present?
5. Wait for questions

Give first aid until emergency services arrive.

IN ALL OTHER ACUTE MEDICAL EMERGENCY, CALL THE GENERAL PRACTITIONER NUMBER: 116 117.

There you will get the number of the doctor's office on duty with emergency preparedness in your area.

The 116 117 is free and available at the following times:

Monday, Tuesday, Thursday6:00 PM to 8:00 AM next day
Wednesday, Friday1:00 PM to 8:00 AM next day
Saturday, Sunday, Holiday8:00 AM to 8:00 AM next day

EMERGENCY PHARMACY SERVICE:

The emergency pharmacy service in your area is posted on every pharmacy and is told on the nationwide telephone number: 0800 002 28 33.

OVERVIEW: EMERGENCY PHONE NUMBERS

Dental emergency
Tel.: 0180 5986700
6:00 PM - 8:00 AM

Dental stand-by duty
Tel.: 0241 80-84444
Monday-Friday: 8:00 AM - 22:00 PM
Saturday, Sunday, Holiday: 10:00 AM - 22:00 PM

Oral surgeon stand-by duty
Tel.: 0241 80-84444
Monday-Sunday: 12:00 AM - 12:00 PM (24/7-service)

Fire, accident
112

Police, robbery
110 

Trauma center
24/7-stand-by duty
Tel.: 0241 80-36263

Poisoning center
24/7-emergency service
Tel: 0228 19240

DRK Emergency Service gGmbH Aachen County
24/7-stand-by duty
Tel.: 02405 6039320

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